2. Ease of Use
Ease of use is an integral aspect of user experience and usability, representing how intuitively users can operate a system without expending much mental energy or mental resources.
Think about services you use that have made certain tasks much simpler – perhaps Netflix or mobile banking. The simpler a product or service is for users to utilize, the greater its value is to them.
However, it’s crucial to distinguish between context of use and ease of use. Understanding where, when, and how users interact with your products is far more significant than simply making features user-friendly.
